Customer records and the ledger

Titan — customer records, accounts, and the ledger

Titan holds the official customer file, the accounts, and the ledger those accounts post to.

For your technology team. Titan is the core banking system that keeps the official customer record (CIF), the accounts, deposits and transfers, and the ledger they post to. Other systems reach it through its interfaces (APIs), and staff use its screens. Adopt it for that core role, and talk to us about the journeys that write into it.

What it does

  • Keeps the official customer file: who the customer is, and the accounts they hold.
  • Keeps the ledger those accounts post to, including deposits and transfers.
  • Records a posting and can reverse it when the institution process says so.
  • Shows balances and the journal behind them.
  • Supports end-of-day work and reconciliation for the core.
  • Receives an accepted customer from TeKYC and creates the customer record.
  • Gives staff screens for customers and accounts.
  • Other platforms ask Titan for the customer number and post money here. They do not keep a second ledger.

Who uses it

Core banking teams, operations, and any platform that needs the official customer or account record.

Detail for your technology team

  • Customer record (CIF) and account services for the bank’s systems
  • Deposit, transfer, and ledger posting through the core ledger and its gateway
  • Receives the customer reference from TeKYC on the retail account-opening journey
  • Staff screens for customers, accounts, and teller work

How it connects

Titan CONNECTS TO OWNS The customer directory and the money postings every connected platform relies on Aegis / Atlas Checks who is asking and whether it is allowed, on controlled paths TeKYC Sends a customer reference; Titan creates the customer record (CIF) once the customer check (CDD) is accepted Scribe / Sentinel Optional: documents and risk checks
Connections named on this page, with the platform marks. The diagram does not show balances or a live screen.
  • OwnsThe customer directory and the money postings every connected platform relies on
  • Aegis / AtlasChecks who is asking and whether it is allowed, on controlled paths
  • TeKYCSends a customer reference; Titan creates the customer record (CIF) once the customer check (CDD) is accepted
  • Scribe / SentinelOptional: documents and risk checks

What it is not

A claim that every Trudi module is live; a BSP license for Trudi; the customer screens (Nova, Summit, Mercury); the system of record for the full loan lifecycle (Ceres); payment-rail handling (Pulse).