Questions people ask first
Short answers for executives, and the same facts a technology or risk lead will want.
What does Trudi I.T. Solutions do?
We build banking software for Philippine institutions, from our office in Makati. You can adopt one customer journey at a time, and we also do custom development when a roadmap needs it.
Is Trudi a bank?
No. Trudi I.T. Solutions is a software company. We help client banks meet their own regulatory and operational duties. We do not take deposits and we do not claim a BSP license.
Do we have to buy every platform?
No. Each platform does one job. You take the ones your roadmap needs. There is no single package you must buy whole, and prices are discussed with us rather than listed here.
What is the account-opening example on the home page?
Nova is the retail screens. TeKYC is the customer-identity check. Titan creates the customer record, the account, and the ledger posting. Aegis checks identity and Atlas checks permission before a sensitive change. Products lists the rest of the family.
How do we request a demo or a pilot?
Use Request a demo or Request a pilot, then email or call us and say which journey matters. Talk to sales when you want a commercial conversation. We aim to reply within two business days. Writing to us starts a conversation. It is not an order and not a checkout.
Where can we read about security?
The security page is the public summary: sign-in, permission, and what happens when a check cannot be made. Deeper product security is shared under a non-disclosure agreement. Privacy covers this website.
Who keeps the official customer record?
Titan. Channels such as Nova, Summit, and Mercury start the work. TeKYC records the customer-identity decision. Titan holds the customer file, the accounts, and the ledger. Other platforms refer to that record. They do not replace it.
What will a platform page tell our risk team?
The job the platform does, the job it does not do, and how it connects to the others. The same page has a shorter explanation for executives and a section for the technology team. The security page says what must be checked before money or a customer record changes.
Do we have to accept cookies?
There is nothing optional to accept. Cloudflare may set a cookie that protects the site from abuse. We do not use marketing or analytics cookies, and the text fonts are part of this site. A short notice explains that on the first visit. “Cookie choices” in the footer shows it again. Details are on the Privacy page.
Do we have to accept a privacy consent?
There is no contact form on this site. Email [email protected] or call us. The Privacy page covers this website, including how to ask about your information.
What does the privacy page cover?
This website: how we run the site, and how to ask about your information. It is not the privacy notice for a bank’s own customers inside the platforms. That notice belongs to the institution.
Are the logos on this site your clients?
No. They are technology and delivery partners, not customer endorsements.
Still have a question?
Ask us directly. We aim to reply within two business days.