Customer identity checks

TeKYC — customer identity checks

TeKYC runs the know-your-customer review and records the decision. When the decision is accepted, it passes a customer reference to Titan. It is not the official customer file.

For your technology team. TeKYC runs electronic know-your-customer (KYC) checks and customer due diligence (CDD) cases. It produces the decision record for each check and passes a customer reference to Titan, which creates the customer record (CIF). TeKYC is the system of record for the check decision, not the master customer file.

What it does

  • Opens a know-your-customer case when a channel starts onboarding.
  • Captures identity details and the documents the case needs.
  • Walks the case through review, including refer and approve.
  • Uses the questionnaires the institution has configured for the risk of that customer.
  • Records the decision and the evidence a reviewer can open later.
  • When the decision is accepted, passes a customer reference to Titan so the customer record can be created.
  • Does not become the official customer file.

Who uses it

The customer-identity team, reviewers, and the channels that start an application.

Detail for your technology team

  • Customer-check (CDD) cases and decision records for the bank’s onboarding journeys
  • Passes the customer reference to Titan, which creates the customer record (CIF) once the customer is accepted
  • Works with Aegis and Atlas on the controlled account-opening journey

How it connects

TeKYC CONNECTS TO Nova The channel that sends the customer to TeKYC Titan Customer reference → customer record (CIF) created after the decision Aegis / Atlas Checks who is asking and whether it is allowed Scribe Stores case files where set up (TeKYC keeps the decision record)
Connections named on this page, with the platform marks. The diagram does not show balances or a live screen.
  • NovaThe channel that sends the customer to TeKYC
  • TitanCustomer reference → customer record (CIF) created after the decision
  • Aegis / AtlasChecks who is asking and whether it is allowed
  • ScribeStores case files where set up (TeKYC keeps the decision record)

What it is not

Titan’s customer master file (CIF); a payment rail; a claim of regulator certification for Trudi.