Branch and teller

Mercury — branch and teller

Mercury is the branch and teller channel, including the lobby. Staff start the work there. It does not keep a second set of books.

For your technology team. Mercury is the branch and teller channel. Staff journeys run against Titan. Mercury does not own the customer file or the ledger.

What it does

  • Gives tellers and branch staff the screens for the counter and the lobby.
  • Handles a cash deposit or withdrawal as a branch transaction.
  • Balances the teller at the end of the session.
  • Supports the queue in the branch.
  • Produces branch operating reports.
  • Posts the money to Titan.
  • Does not keep a second set of books.
  • Asks Aegis and Atlas before a sensitive change.

Who uses it

Tellers, branch supervisors, and branch operations.

Detail for your technology team

  • Branch and teller screens, including the lobby
  • Staff journeys that use the core for the customer and the money record
  • Identity and permission checks through Aegis and Atlas before a sensitive change

How it connects

Mercury CONNECTS TO Titan Customer file and ledger Aegis / Atlas Identity and permission TeKYC Customer-identity check when the branch journey needs one
Connections named on this page, with the platform marks. The diagram does not show balances or a live screen.
  • TitanCustomer file and ledger
  • Aegis / AtlasIdentity and permission
  • TeKYCCustomer-identity check when the branch journey needs one

What it is not

Official customer file; general ledger; a second set of books.